Client Overview
A Fortune 500 company in connected home and security with a product range including smart smoke detectors, smart Wi-Fi routers, smart safes, cookware, food storage, etc.
Business Challenge
- Retain and hold-on trust/interest of existing consumers by managing 60K+ on-field devices of a company acquired by the client and to come up with a new-age upgraded and stable Wi-Fi mesh device that eliminates Wi-Fi deadzone issues
- Multiple (new and old) product support on a single cloud and linking it with client’s second cloud platform to enable cloud to cloud communication
VOLANSYS Contribution
Reliable cloud design and development using TDD (Test Driven Development)
- Built new features API and deployed on cloud:
- Reverse SSH tunneling from cloud to device
- Topology visualization
- Screen takeover (emergency override)
- Device on-boarding
- Customer support remote debugging and analytics
- Domain restriction with ZveloDb integration in cloud
- Network setup/alerts/sharing, time limit, pause internet
- Policy configuration for optimized usage of Wi-Fi
- Unified authentication (centralized user between multi-cloud)
- OTA upgrade support and analytics
- Command center for recurring device logs
- Manufacturing process support to securely register device on cloud
- Added local language support (English, French, Spanish)
- Multiple hardware platform support with backward compatibility for old devices
- Converted cloud architecture from Monolithic to Microservices based
- Developed Android & iOS mobile app for controlling router devices supporting all new features
Designed and developed mesh Wi-Fi router firmware
- Multi-radio triband support (802.11 b/g/n/ac)
- Mesh algorithm for backhaul and AP selection, mesh formation, recovery and optimization
- Quality of service (QoS) implementation
- Cloud interaction, device onboarding and remote AP management
- Implemented content filtering, parental control, screen takeover, advance network configuration
- Supported OTA, BLE & Wi-Fi debugging
- Auto channel selection and LED control
Performed unit, integrated, functional and applause testing (50 real home deployments)
Technologies | Engineering Expertise
Cloud Design and Development | Embedded Firmware Development | Mobile App Development | Quality Engineering
Solution Architecture
Benefits Delivered
- 60K+ legacy and new devices support on the same cloud, yielding simplicity in device management to consumers and device support to client’s support team
- Single stop solution from device to cloud to mobile development and end customer support with ODC (Off-shore Development Center) model, enhancing client’s operational efficiency